Frequently Asked Questions

Please refer to the following frequently asked questions pertaining to the Tour, Ticket Sales, Raffle Ticket Sales, Tour Ticket Sales Proceeds, and, Miscellaneous Questions:

The Tour

1.       When is this year’s Tour?

May 20 – May 21, 2017.

2.       What are the hours of the Tour?

10:00 AM – 5:00 PM EDT.

3.       What type of Tour is this?

Self-guided.

4.       Will the Tour operate if it rains?

Yes, the Tour operates, rain or shine.

5.       Where does the Tour start?

For guests who have purchased tickets online or wish to pay with credit card, the Tour will start at the Tour’s headquarters site at 322 Zorn Ave, # 7 / 40207.  Tickets will be available for sale at all gardens.

6.       How do people travel between garden sites?

Since this is a self-guided tour, guests are responsible for their own transportation between gardens.

7.       When should I start the Tour?

Guests can start anytime during the day, beginning at 10:00 AM.  All homes and gardens will close at 5:00 PM EDT.

8.       Where do I park?

Parking is well marked and on-site volunteers will direct to parking locations, which are in close proximity to the gardens.

9.       Is photography allowed?

Yes, outside only.

10.   Is the Tour handicap accessible?

No.

11.   How long does the Tour take?

The Tour takes as long as guests would like to take, again, keeping in mind that each home and garden site will close at 5:00 PM EDT.

12.   Are children allowed?

Yes, but guests are asked to keep children on pathways and out of flower beds and other plant areas, and, within the defined areas inside the homes which are on display. Guests are cautioned that the terrain in many instances may not be suitable for strollers.  Tickets for children are $5.00.

13.   Are pets allowed?

No.  Only approved assist dogs are allowed.

Ticket Sales

1.       How much does a Tour ticket cost?

Tickets are $30.00 each for adults, and $5.00 for children.  Volunteers can tour at no cost using their badge as their ticket. If you are interested in volunteering, please send us an email at kilgoregardentour@gmail.com

2.       How can I purchase tickets?

There are three easy ways to purchase tickets for the Kilgore House & Garden Tour – online, onsite and offsite: 

Online – guests attending the Kilgore House & Garden Tour may purchase their tickets in advance through our secure PayPal link, using a linked checking account, debit card, or credit card (American Express, Discover Card, Master Card or Visa).  Tickets purchased online may be picked up at the quick and convenient will call desk located at the Tour’s headquarters site, 3316 Lexington Road on the days of the Tour (May 21 – May 22, 2016, beginning at 10:00 AM EDT, through 5:00 PM EDT). 

Please be sure and bring a copy of your PayPal purchase confirmation with you in order to pick up your tickets. 

Onsite – tickets may also be purchased on the days of the Tour at all garden locations. If you wish to pay with credit card, you can purchase at any location

Offsite – in addition, beginning on April 15, 2016, Tour tickets may be purchased at the following Louisville-area locations: 

Second Presbyterian Church

3701 Old Brownsboro Road

Louisville

St. Francis in the Fields Episcopal Church

6710 Wolf Pen Branch Road (at the corner of U.S. Highway 42)

Harrods Creek 

St. Matthews Feed and Seed

225 Chenoweth Lane

Louisville

Digs

3905 Chenoweth Square

Louisville

Note: guests who purchase their tickets offsite may start the Tour at any of the five locations.

3.       What should I bring with me in order to pick up my tickets that I purchased online?

Please bring a copy of your PayPal purchase confirmation that you received via E-Mail.

4.       Are the tickets, once purchased, refundable?

All ticket sales are final and tickets are not refundable.

5.       Can I use my Tour ticket on Saturday and Sunday?

Yes.

6.       Is there a discount for children and senior citizens?

Children under 6 are $5.00, no senior citizen discount.

7.       Do I need to purchase an advance ticket or can I buy one on the day of the Tour?

No, you may purchase a ticket on the day of the Tour at any of the gardens (credit card purchases at 322 Zorn Ave, #7 / 40207).

 

Raffle Ticket Sales

1.       Will this year’s Tour also offer raffle tickets for sale?

Yes.

2.       What is the prize for the winning raffle ticket?

There are 2 grand prizes this year – a free week’s stay at a beautiful luxury condominium on Sanibel Island, Florida and a free week’s stay at a gorgeous condo on Hilton Head Island!

3.       How much are the raffle tickets?

$50.00 each.

4.       How can I purchase a raffle ticket?

Raffle tickets may be purchased onsite.

5.       How do I claim my prize if I hold the winning raffle ticket?

You do not need to be present to win.  The winner will be contacted directly by a representative from the Kilgore House & Garden Tour Committee.

Tour Ticket Sales Proceeds

1.       Who receives the proceeds from Tour ticket sales?

The Kilgore Samaritan Counseling Center receives all proceeds after expenses are paid.  The Kilgore Samaritan Counseling Center provides counseling services to patients from throughout the Louisville area.  Proceeds are used to help provide these needed services to those patients who may lack the resources to pay for them.

Miscellaneous Questions

1.       Do the Tour homes and gardens change each year?

Yes.

2.       Can I volunteer for future Tours to help out?

Yes, we would love to have you join us!  Please let us know by completing the form under the Contact Us page of this Web site

3.       Can I suggest a beautiful home or garden for a possible future Tour?

Yes!  Please let us know about any homes or gardens that you think might be a great addition to our Tour by completing the form under the Contact Us page of this Web site.

4.       Who do I contact if I should have any other questions?

Please contact us anytime by completing the form under the Contact Us page of this Web site.

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